In case of products damaged, broken, or lost while in transit, Shine will:
1. Replace your product free of charge if replacement is available.
2. Refund your original payment method for the amount of your product if replacement is not available.
Please email hello@shinecosmetics.com with your order number and what the issue is to start the claim process.
Shine Shipping Warranty and Shipping charges are non-refundable.
